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31

Hyprop Investments Limited

Integrated annual report 2016

STAKEHOLDER ENGAGEMENT

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On-site property teams

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Print, web, social media, telephonic communication

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Events

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One-on-one meetings

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Quarterly staff newsletter

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Email and telephonic communication

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Intranet

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Induction, training and development

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Events

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Wellness days

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Participation in Hyprop Foundation events

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Mall branding

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Mall website and social media pages

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Text messages

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Free wi-fi

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Investor presentations

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Roadshows

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One-on-one meetings

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JSE SENS announcements

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Media announcements

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Website

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Surveys

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Site visits

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Annual report

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Marketing material

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Email notifications

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Tender for proposals

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BBBEE scorecard

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Employment equity reports

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Tax return

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Hyprop Foundation initiatives

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Bursaries

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Environmental initiatives

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City improvement districts

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JSE reporting

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Formal responses to policy and regulation

Stakeholder strategy

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Ensure the safety and security of shoppers/tenants/employees, to the extent possible shopping centre management and their service providers

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Engage with analysts, tenants, financiers, regulators and local communities regarding risks and possible ways to mitigate them.

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Engage with local communities to enhance corporate social investment

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Broad-based black economic empowerment (BBBEE)/employment equity: achieve steady improvement

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Ensure a succession plan for senior management is in place.