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Hyprop Investments Limited
Integrated annual report 2016
30
STAKEHOLDER ENGAGEMENT
Stakeholder analysis
ONGOING FOCUS AREAS
Tenants
•
•
Tenant mix improvement
•
•
Initiatives to enhance the shopping
experience and attract shoppers
•
•
Changes in consumer spending
•
•
Increased competition
•
•
Rising operating and municipal costs
•
•
Mall cleanliness, security and maintenance
•
•
Tenant/landlord communication
•
•
Supply of electricity and water
Employees
•
•
Career development and training
•
•
Equity participation
•
•
Short-term and long-term incentives
•
•
Remuneration policy
•
•
Health and safety policy
Shoppers
•
•
Tenant mix improvement
•
•
Ongoing improvements to shopping
experience
•
•
Mall cleanliness, maintenance
•
•
Role of security
•
•
Retail and entertainment offering
Investors
and financiers
•
•
Interest rates on funding
•
•
Competition from new developments
close to our shopping centres
•
•
Changes in exchange rates
•
•
Distribution growth
•
•
Strategy execution
•
•
Portfolio growth
•
•
Capital appreciation
•
•
Accessibility of management
•
•
Timely information on key developments
•
•
Exposure to sub-Saharan Africa
•
•
Exposure to South-Eastern Europe
•
•
Succession
•
•
Corporate governance
•
•
Solvency and liquidity
•
•
Timely servicing of debt
•
•
Portfolio value
•
•
Credit rating
Suppliers
•
•
Timely payment
•
•
Fair business practices
•
•
Lack of skills affecting their ability to
deliver service
Government and regulators
•
•
Employment equity
•
•
Environmental impact
•
•
Taxation
•
•
Compliance
•
•
Adherence to JSE Listings Requirements
•
•
Company legislation
Local communities
•
•
Socio-economic development
•
•
Environmental impact
•
•
Responsible corporate citizenship
Industry
associations
•
•
Introduction of new legislation
•
•
Global and local industry trends
•
•
Sector-speci c issues
Engaging with stakeholders (employees, investors, financiers, local communities, tenants and
suppliers) is a critical part of our business strategy. Our priority is to determine their needs and
respond appropriately.