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Hyprop Investments Limited

Integrated annual report 2016

28

HYPROP’S BUSINESS MODEL

INPUTS

OUTPUTS

Business activities

Product and services delivered

Financial capital

Responsibility: Income growth and capital appreciation

Financial

management

•

•

Sources of funding: debt and equity

•

•

Capital growth

•

•

Income growth

•

•

Relatively low loan-to-value ratio

•

•

Disposal of non-core assets

Manufactured capital

Responsibility: To ensure manufactured capital generates capital appreciation and income growth

Own and

invest

•

•

Own high-quality, dominant shopping centres in large

metropolitan areas in strong economic nodes

•

•

Seek expansion and redevelopment opportunities in

existing shopping centres

•

•

Pursue appropriate yield-enhancing acquisitions

•

•

Effective capital and debt management

•

•

Real estate investments which provide superior long-term investment

returns

•

•

Geographic diversification in high-growth emerging markets

•

•

Superior returns for investors

Intellectual capital

Responsibility: Intellectual property and corporate culture are critical to preserve, grow and retain skills

Leasing

•

•

Earn rental

•

•

Rent collections

•

•

Lease agreements

•

•

Manage occupancy level

•

•

Manage tenant arrears

•

•

Strong contractual rental escalations

•

•

Improved tenant mix

•

•

Dedicated leasing executives and national legal executive

•

•

Turnover densities

Asset

management

•

•

Active internal asset and property management to

maximise efficiencies and pursue opportunities

•

•

Property maintenance

•

•

Well-managed portfolio of properties that generate growing income

•

•

Rising property values

•

•

Extracting synergies, e.g. national service contracts

•

•

Well-contained cost structure

Information

management

•

•

Secure IT systems to improve efficiency of assets,

employees and operations

•

•

Integrated electronic property management system

•

•

Internal functions such as human resources driven by technology

Stakeholder

communication

•

•

Transparent stakeholder communication

•

•

Dedicated investor relations manager, marketing executives and compliance

officer

Natural capital

Responsibility: To ensure that operations (occupation and redevelopment of properties, day-to-day activities) limit their impact on the environment

Environmentally

efficient

properties

•

•

Energy, carbon emission, water and waste-reduction

targets

•

•

Green building principles

•

•

Resource management

•

•

Environmental strategy

•

•

Voluntary participation in global environmental

benchmarks

•

•

Reduced environmental footprint

•

•

Environment-specific risk assessments

•

•

Projects to improve energy efficiency (such as Clearwater Mall’s solar

photovoltaic plant)

Human capital

Responsibility: To grow and nurture the talent, knowledge and skills of our people

Ethical

leadership

•

•

Regulatory compliance and corporate governance

•

•

Experienced board

•

•

Hands-on executive management

•

•

Strategic risk management and investment strategy to protect and grow the

business

•

•

Strong compliance with regulatory requirements

•

•

Top rating in independent governance instrument

Employee

management

•

•

Employee development programme

•

•

Education and training

•

•

Employment equity

•

•

Black economic empowerment

•

•

Remuneration policy

•

•

Health and safety policy

•

•

Develop staff productivity

•

•

Low staff turnover

•

•

Addressing skills shortage

•

•

Share incentive scheme to retain executive management and align with

company vision and strategy

•

•

Safe and healthy working environment

Social and relationship capital

Responsibility: To ensure interactions with local stakeholders are meaningful and constructive

Corporate social

investment (CSI)

•

•

Hyprop Foundation

•

•

Community development

•

•

Monitor staff participation in CSI initiatives

•

•

Connecting with shoppers

•

•

Sustainable social responsibility through education, training and enterprise

development

•

•

Further development of Hyprop Foundation activities and community

interactions

Creating value for stakeholders: inputs, outputs and outcomes defined

As an income-focused REIT, Hyprop creates value for investors and other stakeholders by owning and investing in quality shopping centres, benefiting

from active asset management based on ethical leadership and sound corporate governance principles. This results in sustainable real estate investments,

which generate long-term capital and income growth.