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Hyprop Investments Limited
Integrated annual report 2016
INTELLECTUAL CAPITAL
Over the years, Hyprop has developed a significant base of
intellectual capital. This is a competitive advantage in our industry,
reinforcing both our ability to attract the desired calibre of skills to
underpin long-term growth, and the success of the business.
Excellence is achieved through our particular areas of expertise which
include consistency of management, proactive asset management,
legal resources, leasing structures, information and technology
management, and ongoing portfolio enhancement through extensions
and refurbishments. We focus on open dialogue with shareholders
and transparent investor relations. The success of this approach is
reflected in the recognition received by Hyprop, such as inclusion on
the FTSE/JSE Responsible Investment Index, winning the MSCI South
Africa real estate investment conference awards and awarded “Good”
in EY’s “Excellence in Integrated Reporting Awards 2016”.
To illustrate intellectual capital at work as well as harnessing
technology to ensure operational effectiveness:
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•
Our single integrated electronic property management system
offers multiple bene ts:
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Financial data (including accounting, leasing and retail
information for all properties in our South African portfolio)
centrally stored and hosted for secure access anywhere in the
world on any device, including mobile
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Processes are standardised and controlled more efficiently
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Reduced cost and maintenance of expensive computer
equipment
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From a management perspective, the nancial performance of
each property, multiple properties or entire portfolios can be
easily reviewed
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Tenant and lease-related data can be viewed and compared
throughout the portfolio
•
•
We centrally monitor parking, footfall and tenant turnovers across
the portfolio. In terms of footfall, monitoring the directional ow
of shoppers assists in optimally locating tenants and improving the
general ow of the mall
•
•
Using social media – including smartphone apps and high-speed
wi-fi at centres – facilitates timely communication and attracts
more shoppers